Delivery and payment

Delivery

The goods are delivered to the customer by the services listed below. Goods will be delivered to the billing or shipping address if specified in the order or provided by the buyer before the item is shipped. You will receive an email on the day of dispatch with the parcel number. Orders placed after 10:00am or outside of business days will be processed the next business day. Orders placed Mon-Fri before 10:00am will be processed the same day.

The parcel will be delivered to your door by the postman

up to 2 500 Kč

over 2 501 Kč

100 - CZK

Free

The parcel will be sent to your chosen branch of the Czech Post and there it will wait for you until you come for it

up to 2 500 Kč

over 2 501 Kč

60 - CZK

Free

The parcel will be sent via the Czech Post to the branch of the Balíkovna drop-off point

up to 2 500 Kč

over 2 501 Kč

59 - CZK

Free

The package will be sent to your chosen branch of Zásilkovna

up to 2 500 Kč

over 2 501 Kč

79 - CZK

Free

Courier will deliver the package directly to your home

up to 2 500 Kč

over 2 501 Kč

105 - CZK

Free

Courier will deliver the package directly to your home (Czech Republic and EU)

up to 2 500 Kč

over 2 501 Kč

250 - CZK | 10 EUR

Free

Courier will deliver the package directly to your home (Czech Republic and EU

up to 2 500 Kč

over 2 501 Kč

300 - CZK | 12 EUR

Free

Personal collection is possible after prior telephone or e-mail arrangement in our warehouse – more in the Contact tab

up to 2 500 Kč

over 2 501 Kč

Free

Payment

Online payments are handled by GP webpay. Payments made through the payment gateway are fully secured and all information is encrypted.

Card payment

The fastest way to pay online. You enter your card number, expiry date and CVC code into the Payment Gateway interface – the three numbers you’ll find in the signature strip on the back of your card. It’s all secured with the 3D Secure standard, so you’ll probably be asked to enter a numeric code, which you’ll receive via text message from your bank.

Payment by bank transfer

Instant payment via online banking. The GP webpay gateway will redirect you to your online banking account, where you log in as usual and confirm your payment order. Once the payment is complete, you will be redirected back to the store. The payment is confirmed immediately and we will proceed with the order without delay.

Online payment by card

here and now with GP webpay gateway

0 – CZK

Online payment by bank transfer

here and now by transferring

0 – CZK

Cash

on personal collection

0 – CZK

Cash on delivery (only for Czech Post and Zásilkovna)

you pay upon receipt of the package

40 – CZK

Address for personal collection of goods:
Oxana Kets
Kosmicka 753/33 149 00 Prague 4 – Haje

Bank account for CR:
6350247369/0800 CESKA SPORITELNA A.S.
For EU:
BIC: GIBACZPX
IBAN: CZ14 0800 0000 0063 5024 7369